Ordinacija dentalne medicine Arnautović (hereinafter: the Clinic) respects the privacy of its patients and visitors to this website. This Privacy Policy explains how we collect, process, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the valid legal regulations of the Republic of Croatia.
- Data Controller
The controller of your personal data processing is:
- Name: Ordinacija dentalne medicine Arnautović
- Address: Šubićeva 25, 10000 Zagreb, Croatia
- E-mail: info@ordinacija-arnautovic.hr
- Phone: +385 1 4662 178 / +385 95 7369 414
- Website: www.ordinacija-arnautovic.hr
- What data do we collect and why?
Through this website, the Clinic may collect the following data:
- Patient contacts and inquiries: If you contact us via e-mail or the contact form on the page, we collect the data you voluntarily provide to us (first and last name, phone number, e-mail address) in order to respond to your inquiry or schedule an appointment.
- Medical information and documentation: If you voluntarily send us health data or X-ray images via e-mail or form for the assessment of dental or surgical procedures, we treat this data as a special category of data with the highest level of confidentiality.
- Cookies and technical data: We collect anonymized information about page visits (e.g., browser type, time spent on the page) for the optimization and technical maintenance of the website.
- Legal basis for processing
We process your personal data based on the following legal grounds:
- Your consent: When you contact us with an inquiry or a request for an appointment. You can withdraw your consent at any time.
- Execution of contractual obligations / pre-contractual measures: To schedule appointments, plan, and provide dental, prosthetic, or aesthetic services at your request.
- Legal obligation: Keeping and storing medical documentation in accordance with the Law on Dental Medicine and other regulations of the Republic of Croatia.
- Sharing and transferring data to third parties
The Clinic does not sell, lease, or share your personal data for marketing purposes. Your data may be forwarded to third parties exclusively in the following cases:
- Authorized dental laboratories (exclusively data necessary for the manufacturing of your prosthetic and orthodontic replacements).
- Trusted IT partners who perform maintenance and hosting services for the website www.ordinacija-arnautovic.hr (exclusively by our order and under strictly defined data protection agreements).
- Competent public and state bodies, if we are legally obliged to do so.
- Data security
The security of your data is important to us. Therefore, we apply appropriate technical and organizational protection measures (such as SSL encryption on the website, etc.)